Terms & Conditions

Capitol Center for the Arts Terms and Conditions

 

By accessing and using this website, you agree to abide by these Terms and Conditions of Use, including the Privacy Policy. If you do not agree to all these terms and conditions, please do not access or otherwise use this website or any information contained on this website. These Terms and Conditions of Use may be revised periodically, and we advise you to check here from time-to-time for any changes. Your continued use of the website shall be deemed your consent to such changes.

 

  1. PRIVACY

Please review our Privacy Policy to understand our practices regarding the collection and use of information.

 

  1. INTELLECTUAL PROPERTY

The design of this website and its content are the property of The Capitol Center for the Arts (“CCA”) and are protected by copyright, trademark, and other intellectual property laws. CCA authorizes you to view and download the content portion of this website only for your personal, non-commercial use, provided you retain, on any copies of the materials, all copyright and other proprietary notices contained on the original materials. You may not otherwise copy, reproduce, modify, adapt, display, perform, publish, create derivative works from, store, sublicense, translate, sell, rent, reverse engineer, decompile, disassemble, or otherwise exploit this website or its content.

The display of any trade names, trademarks, service marks, logos, or domain names on this website does not imply that a license of any kind has been granted with respect to such trade names, trademarks, service marks, logos, or domain names. Any unauthorized downloading, re-transmission, or other copying, modification, or use of trade names, trademarks, service marks, logos, or domain names may be a violation of trademark and copyright laws and could subject you to legal action.

If you post content or submit material to this website, you grant CCA a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media now known or hereinafter devised. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content does not violate this policy and will not cause injury to any person or entity; and that you will defend, indemnify and hold CCA and its employees, agents, officers, directors, agents, contractors, suppliers, and other representatives harmless from and against all liabilities, damages, claims, actions, costs, and expenses (including reasonable attorneys’ fees) resulting from content you supply. CCA has the right but not the obligation to monitor and edit or remove any activity or content. CCA takes no responsibility and assumes no liability for any content posted by you or any third party.

We grant you a limited, conditional, no-cost, non-exclusive, non-transferable, non-sublicensable license to view this Site and its Content as permitted by these Terms only if, as a condition precedent, you agree that you will not:

  • “Frame” or “mirror” any part of the Site.
  • Modify, adapt, sub-license, translate, sell, reverse engineer, decompile, or disassemble any portion of the Site or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Content.
  • Remove any copyright, trademark, or other proprietary rights notices contained on the Site.
  • Use any robot, spider, offline reader, site search/retrieval application, or other manual or automatic device, tool, or process to retrieve, index, data mine, or in any way reproduce or circumvent the navigational structure or presentation of the Content or the Site, including with respect to any CAPTCHA displayed on the Site. Operators of public search engines may use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. We may revoke this exception at any time and require removal of archived materials gathered in the past.
  • Use any automated software or computer system to search for, reserve, buy, or otherwise obtain tickets or any other items available on the Site, including sending information from your computer to another computer where such software or system is active.
  • Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure.
  • Reproduce, modify, display, publicly perform, distribute, or create derivative works of the Site or the Content.
  • Reproduce or scan tickets in a format or medium different from that provided by the Site.
  • Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms or barcodes used on or in production of tickets or the Site.
  • Attempt to conceal your identity by using multiple Internet Protocol addresses or email addresses, or by any other means, to conduct transactions on the Site.
  • Use the Site or the Content in an attempt to, or in conjunction with, any device, program, or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose.

 

This license is expressly conditioned on your preexisting agreement to comply with, and your actual compliance with, each of the provisions described in this Ownership of Content and Grant of Conditional License section. This license exists only so long as you strictly comply with each of the provisions described in this section. Any use of the Site or Content by you or anyone acting on your behalf that does not strictly comply with each and every provision in this section exceeds the scope of the license granted to you herein, constitutes unauthorized reproduction, display, or creation of unauthorized derivative versions of the Site and Content, and infringes our copyrights, trademarks, patents, and other rights in the Site and Content. You will not acquire any ownership rights by using the Site or the Content.

 

  1. PURCHASE POLICY

You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during, or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners, and employees on behalf of yourself and any accompanying minor. You bear all risks of inclement weather. Event date and time are subject to change.

You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness (including exposure to COVID-19, a bacteria, virus, or other pathogen capable of causing a communicable disease or illness) whether occurring before, during, or after the event, however caused or contracted, and hereby waives all claims and potential claims against CCA relating to such risks.

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm that your order has been placed. Only you may be aware of any problems that may occur during the purchase process. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Seat views displayed on the Site may not be an exact representation.

Opening acts or guests may sometimes tour with headlining performers. We are not always made aware of opening acts or the length of their performances. Opening acts, as well as festival performers, are subject to change or cancellation at any time without notice. No refund will be owed if an opening act or festival performer is changed or canceled.

You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner regarding tickets you purchased. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by its clients, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to purchase tickets from the Site. Should you do so, your tickets may be canceled, and CCA may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Site.

If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the ticket price paid and all service fees. In no event will delivery charges or any other amounts be refunded. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. We will not be liable for travel or any other expenses that you or anyone else incur in connection with a canceled or postponed event.

CCA reserves the right, without refund of any amount paid, to refuse admission to, or to eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language, or who fails to comply with CCA rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket’s face amount. A ticket is not redeemable for cash.

You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy regarding your actions or conduct at the event. You grant permission to us and the Event Provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication, or reproduction made of, or at, the event (regardless of whether before, during, or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

We are not responsible for providing transportation or reimbursement of travel-related expenses under any circumstances unless those items are specifically included as part of a package. We are not responsible for any delay causing you to arrive late or miss your event for any reason. If our actions result in you missing your event, we will not be liable for more than your total purchase price. We are not responsible for the conditions or the actions of the crowd at any event or for any changes made at the venue including without limitation seating arrangements, stage set-up, or venue conditions.

Unlawful resale (or attempted resale), counterfeit, or copy of tickets is grounds for seizure and cancellation without compensation. Certain maximum resale premiums and restrictions may apply in some states, and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. You are responsible for complying with all applicable ticket resale laws.

 

Tickets may not be used for advertising, promotions, contests, or sweepstakes unless formal written authorization is given by us.

 

  1. ONSITE SECURITY POLICY

For the safety and well-being of our patrons, staff, and performers, the Capitol Center for the Arts (CCA) has implemented the following security measures:

Guest Bag Policy

The following bags are not permitted in CCA venues for any reason at any time:

  • Backpacks, Large Purses, Large opaque bags, or cases of any kind.

 

Guests may bring ONE of the following types of bags or items into venues:

  • A small purse, clutch, wallet, or fanny pack (maximum size 6" × 9”), subject to inspection
  • A clear plastic, or vinyl bag not exceeding 12" × 6" × 12" 
  • Guests requiring a specialized bag for medical, infant care, mobility, or other accessibility reasons must be declared to security upon entry and presented for inspection.
  • Infant and childcare bags can be no larger than 12" × 6" × 12" 

Security Checks: All patrons entering CCA venues, properties, and events may be subject to security checks conducted by venue security personnel. These checks may include, but are not limited to, metal detector screenings and visual inspections.

Bag Inspection: Any specialized bags that are considered necessary by CCA are subject to inspection by venue security. This also includes any other personal items brought into the premises including jackets and other large or loosely fitting articles of clothing. Bag inspections will be conducted by trained security staff. Guests arriving with non-compliant bags will be asked to return them to their vehicle or dispose of them prior to entry. No on-site storage is available. 

Weapons Policy

  • The CCA prohibits weapons on its property including any item which, in the CCA’s sole discretion, could be used as a weapon.
  • Security will require anyone who has a weapon to properly store it offsite while they are on a CCA property.
  • The CCA will not store nor take responsibility for any weapons confiscated at security checkpoints. No on-site storage is available.
  • The only exception to this policy is ON DUTY local and state law enforcement and security officials hired by the CCA and duly authorized to carry such weapon(s). Off duty officers will have to leave their weapons offsite.

 

  1. INTERNET SECURITY

You should be aware that the Internet is not secure. If you choose to send any electronic communications by means of this website, you do so at your own risk. CCA does not guarantee that such communications will not be intercepted or changed, or that they will reach the intended recipient securely.

 

  1. DISCLAIMERS

Your access to and use of this website is at your sole risk. You are entirely liable for your activities. CCA does not warrant the accuracy, completeness, timeliness, or other characteristics of any content available on or through this website. This website and the information on it are provided “as is.”

CCA makes no representation or warranty of any kind, express or implied, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title, or non-infringement. CCA shall not be responsible or liable, directly or indirectly, for any loss or damage caused by use of, or reliance on, or inability to use or access this website, or delays, inaccuracies, errors, defects, or omissions in the website, regardless of the claim or as to the nature of the cause of action, even if CCA has been advised of the possibility of such damage or loss.

CCA shall not be liable under any legal theory for any damages suffered in connection with use of this website, including but not limited to any lost profits, lost savings, or incidental or consequential damages, whether resulting from impaired or lost data, software or computer failure or any other cause, by you or any other third party, even if CCA has been advised of the possibility of such damage or loss.

You hereby expressly release CCA from any and all liability or responsibility for any damage caused, directly or indirectly, to you or any third party as a result of this website and its content including anything downloaded or accessed.

CCA does not represent or warrant that this website will be available for access at all times or at any time on a continuous, uninterrupted basis, and is not responsible for any inconvenience or other loss that you may suffer as a result.

CCA is not responsible for any damage to your computer, hardware, software, or other property resulting in any way from your use of this website.

Where applicable law does not allow the exclusion of implied warranties, some of the foregoing exclusions may not apply to you. This Disclaimer applies to all content, (including but not limited to user e-mails, discussion groups, chat rooms, blogs, etc.), merchandise, and services available through this site.

 

  1. INDEMNIFICATION

You agree to defend, indemnify, and hold CCA and its employees, agents, officers, directors, agents, contractors, suppliers, constituents, and other representatives harmless from and against all liabilities, damages, claims, actions, costs, and expenses (including reasonable attorneys’ fees) in connection with or arising from your use of this website. CCA may participate in the defense of any claim or action at your expense and any negotiations for settlement. CCA reserves the right, on notice to you, to assume exclusive defense and control of any claim or action subject to indemnification by you, without relieving you of your indemnification obligations hereunder.

 

  1. INTERPRETATION

If any provision of these Terms and Conditions of Use is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and other provisions shall remain enforceable and in full effect. No failure or delay in enforcing any term, exercising any option or requiring performance shall be a waiver of that or any other right.

 

  1. LINKS ON THIS WEBSITE TO THIRD PARTY SITES

This website may contain hyperlinks to websites operated by persons or entities other than CCA. Such hyperlinks to other websites, whether to a home page or some other page on a website, are provided for your reference and convenience only. You agree not to hold CCA responsible for the content or operation of such websites. A hyperlink from this website to another website does not imply or mean that CCA endorses the content on that web site or the operator or operations of that site. You are solely responsible for determining the extent to which you may use any content at any other websites to which you might link from this website.

Websites operated by persons or entities other than CCA may contain hyperlinks to this website. You agree not to hold CCA responsible for the content or operation of such third-party websites. A hyperlink to this website on another website does not imply or mean that CCA endorses either the content of the web site containing the hyperlink to this website or the operator or operations of that site. You are solely responsible for determining the extent to which you may use any content at any other websites which might link to this website.

 

  1. INTERNATIONAL VISITORS

CCA makes no representation that materials on this website are appropriate or available for use in locations outside the United States. If you access this website from outside the United States, you are responsible for compliance with local laws.

 

  1. CHOICE OF LAW AND FORUM

These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the United States of America and the State of New Hampshire, excluding its conflicts of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms and Conditions of Use, or your use of this site shall be in the state or federal courts located in the County of Merrimack in the City of Concord, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

 

  1. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide CCA’s copyright agent the following information in writing:
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• A description of the copyrighted work that you claim has been infringed upon;
• A description of where the material that you claim is infringing is located on the site;
• Your address, telephone number, and e-mail address;
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

CCA’s Copyright Agent for notice of claims of copyright infringement on its site can be reached via email: info@ccanh.com

 

  1. VIOLATION OF THESE TERMS

We may investigate any violation of these Terms, including unauthorized use of the Site. We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. We may take legal action that we feel is appropriate. You agree that monetary damages may not provide us with a sufficient remedy and that we may pursue injunctive or other relief for your violation of these Terms. If we determine that you have violated these Terms or the law, or for any other reason, or for no reason, we may cancel your account and prevent you from accessing the Site at any time without notice to you. If that happens, you may no longer use the Site or any Content. You will still be bound by your obligations under these Terms.

You agree that we will not be liable to you or any third party for termination of your access to the Site or to your account or any related information, and we will not be required to make the Site or your account or any related information available to you. If you violate these Terms, your transactions, distributions, deliveries, credit authorizations, payments, payment receipts, registrations, log-ins, ticket forwards, ticket postings, ticket sales, ticket purchases, ticket forwarding receptions, ticket orders, group management or participating or ticket management (any of the foregoing, or any other activities or transactions for which you use the Advanced Services, each an “Activity”), or season, package, group, or other tickets, may be cancelled, set-offs and debits may be taken against your accounts and credits and payments that would otherwise be owed to you, and we may exercise any other remedy available to us.